Last updated: 2 September 2026
Test Series Pro supplies digital mock tests and study access. No physical goods are shipped.
When refunds are available
- A duplicate payment was successfully charged for the same purchase.
- Payment was successful but purchased access was not delivered, and our support team could not restore access within a reasonable troubleshooting period.
- A refund is otherwise required under applicable law.
When refunds are normally unavailable
Because the products are digital, payments are normally non-refundable after the purchased test or package has been accessed, opened, or attempted. Refunds are also not provided merely because a customer changes their mind, does not use the service, does not pass an examination, or purchases the wrong module after the product description was clearly displayed.
How to request a refund
Submit the request through the Contact page or email testseriespro@gmail.com within 7 days of payment. Include the order number, account email, payment date, and a brief description of the issue. Do not send card, UPI PIN, OTP, or banking passwords.
Processing time
Approved refunds are initiated to the original payment method and generally take 5–10 business days to appear. Banks and payment providers may require additional processing time outside our control.
Cancellations
A completed one-time digital purchase cannot normally be cancelled after access begins. If recurring plans are introduced, their cancellation terms will be displayed before purchase.